Organizations are increasingly adopting digital transformation strategies, making the integration of Robotic Process Automation (RPA), cloud computing, and Intelligent Document Processing (IDP) essential for improving operational efficiency and enabling data-driven decisionmaking. This thesis addresses the challenge of efficiently processing unstructured communication data such as emails, chat messages, and digital documents by proposing a novel cloud-native intelligent automation framework. The research problem centers on reducing manual effort and improving accuracy in communication analytics while maintaining scalability and compliance in enterprise environments. The theoretical framework combines concepts from intelligent process automation, Natural Language Processing (NLP), and Large Language Models (LLMs). The proposed solution integrates advanced AI methods with low-code/no-code tools to make automation deployment accessible to non-technical users. Built on UiPath’s Commu...
Healthcare and Finance Transformation through Enterprise Content, Low-Code, and Automation: A Multinational Technology Corporation's Approach
Abstract: A multinational technology corporation is radically changing how the healthcare and financial sectors operate through their enterprise content solutions, low-code platforms, and process automation tools. When medical centers and banks integrate cloud systems, AI tools, and security frameworks, it helps tackle everyday problems while still meeting strict industry rules. Doctors' offices using these systems find patient records easier to manage, daily tasks run smoother, and care teams work better together. Banks and investment firms protect customer information more effectively, sign up new clients faster, and spot financial risks with greater accuracy. What makes this corporation's paradigm different is how everything works together – this connection lets organizations reimagine their operations in ways that weren't possible before. The old technical roadblocks that prevented progress can now be overcome without sacrificing security or breaking industry regu...